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Education |
1983-1986 |
Doctor of
Natural Sciences Doctoral thesis in chemistry |
1983-1986 |
Studies in Economics (minor) |
1977-1983 |
Studies in
Chemistry |
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Professional Experience |
2001-present |
Guest
Lecturer |
2000-present |
Professor
(Information Marketing) |
1999-2000 |
Visiting
Professor (Information Marketing) |
1996-2000 |
Associate
Professor (Intellectual Property Rights and Patent Information) |
1987-2000 |
Managing Director and Shareholder, Wissenschaftlicher Informationsdienst - WIND GmbH (Scientific Information Service), Cologne |
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Research and Teaching Profile |
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Customer Relationship Management, Quality Management, Innovation Management (Open Innovation), Online Marketing, Branding and Profile management Seminars and workshops on: competitive intelligence, strategic intellectual property management, innovation management, open innovation, crowdsourcing, complaint management, online marketing, public relations, quality management in services as a marketing strategy for libraries and image analysis for university libraries. Invited lectures and speeches about studies in Library and Information Science in Germany and foreign countries, the Bologna-process, etc. (e.g. in Bolivia, Brazil, Chile, GB, India, Indonesia, Italy, Japan, Kazakhstan, Malaysia, Norway, Oman, Portugal, Singapore, South Korea, Sweden, Switzerland, Syria, USA) |
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University Committee and Administrative Responsibilities (Selection) |
since 2011 |
Head of the
ZBIW - Zentrum für Bibliotheks- und Informationswissenschaftliche
Weiterbildung (Center of Training and Education for Library and Information Science)
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2011-2017 |
International
Officer of the Faculty of Information Science and Communication Studies |
2006-2009 |
Vice
President for Academic Studies and Teaching |
2001-2006 |
Dean of the
Faculty of Information Science and Communication Studies |
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Board and Committee Work (Selection) |
2014-2018 |
Member of the Board of Foundation of ZB MED - Leibniz Information Centre for Life Science |
2014-2018
2011-2013 |
Member of the Commission "Customer-oriented Concepts and Services" of the dbv (German Library Association) Member of the Board of Trustees of the ZB MED - German National Library of Medicine |
2007-2014 |
Member and Vice Chairman of the Advisory Board "Information und Bibliothek" (Information and Library) of the Goethe Institute |
2004-2013 |
President of KIBA - Konferenz der informations- und bibliothekswissenschaftlichen Ausbildungs- und Studiengänge (Association of Library and Information Science Education and Academic Studies) |
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Reviewing Responsibilities (Selection) |
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Member of the Program Commission of various symposia Reviewer for the German Wissenschaftsrat (Science Council) for concept reviewing of non-governmental universities Reviewer for AQ Austria (Agency for Quality Assurance an Accreditation Austria) for international accreditation of Al-Farabi Kazakh National University in Almaty Member of the Board for evaluating the vhb - Virtual University of Bavaria |
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Reviewer for AQAS (Association for Quality Assurance in Accreditation of Study Programmes) and AQUIN (The Accreditation, Certification and Quality Assurance Institute) |
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Reviewer for the Leibniz-Association (umbrella organisation for more than 85 institutions conducting research or providing scientific infrastructure in Germany) http://www.leibniz-gemeinschaft.de/ |
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Professional Associations |
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ASIS & T - Association for Information Science & Technology Deutsche Gesellschaft für Informationswissenschaft und Informationspraxis (DGI) (until 2016) |
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Hochschulverband Informationswissenschaft (HI) |
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